Mac-Basic-MacSpa-Membership

24/7 Mac Maintenance

  Automatic updates

  Diagnostics fixes

  Malware scans

  Automatic notifications

  Real support people

  Priority service

  Personal check-ins

  Remote screen sharing

You Save $75

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iOS-Basic-MacSpa-Membership-2

  Free Workshops

1 Workshop Class per month for you and a Guest!

  8 Support Credits

Use on training, services, & more!

  7% Discount

Save $9 on additional credits

You Save $933

 

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Classic-MacSpa-Membership

  Everything in Basic

  Free Workshops

1 Workshop Class per month for you and a Guest!

  6 Support Credits

Use on training, services, & more!

  13% Discount

Save $17.50 on additional credits

You Save $1074

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  Everything in Basic

  Free Workshops

1 Workshop Class per month for you and a Guest!

  18 Support Credits

Use on training, services, & more!

  38% Discount

Save $49 on additional credits

You Save $1881

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Need to cover additional macs?

Add maintenance plans to more macs for only $180/year/mac

Personalized mac help, membership prices

Learn at your own pace

We dedicate the time to educate each client on their own level. Many clients have projects they’re working on and need a little support. Our clients return because they’re excited to work more intuitively on their Mac and iOS devices.

• On-location or remote support
• Classes
• Expert guidance
• Smooth running equipment

Which plan is right for you?

I’d like some good pointers

“I’m pretty tech-savvy and try to update my Apple products less than every 3 years. I tell people I know enough about technology to get by but I know it could easily get over my head.”

Recommendation:

Since John updates his technology regularly, and is fairly tech-savvy, we’d recommend the Mac Classic Plan. He could use his 6 annual support credits towards transferring data from his old devices to his new ones. He might need some pointers on how to use the newest hardware and software features available in his new devices, so he could attend one class per month and use his remaining credits towards personal training. He can continue to use his newer Mac worry-free because the Standard Plan includes Mac Maintenance.

I’d like to meet regularly

“When it comes to technology, I’m lost. I know that in today’s world, technology is necessary, but I need someone to meet with me weekly so that I can learn how to use it.”

Recommendation:

Since Susan wants to learn about her technology during regular, weekly meetings, we’d recommend the Mac Mentor Plan. This plan includes enough credits for up to 18 hour-long personal training sessions during which we can build her technology knowledge. If Susan wants more assistance after using her 18 annual support credits, additional credits will be billed at a significantly reduced rate. In addition, the Mentor Plan includes remote monitoring and maintenance of her Mac; and she can attend one class with a friend every month.

I need remote support

“I live in a rural community far from the Denver area. I don’t understand how to update and maintain my Mac and would need to drive a long distance to get any type of Mac support. Most technology issues I can handle on my own, but I’d like to be able to call a company whom I trust on occasion to help me when I’m stuck.”

Recommendation:

Since Eloise lives too far from Denver to take advantage of personal training and classes, we’d recommend the Mac Basic Plan. It includes remote Mac maintenance and updates and a discounted rate on support credits that she can use for support over the phone.

I need iPad & iPhone help

“As part of our plan for retirement, my wife and I have an iPad and iPhones, and we want to learn as much as possible about technology. We want to attend one class at The MacSpa every month, but we know we will have more questions based on the information presented in the classes.”

Recommendation:

We’d recommend  the iOS Basic Plan for Larry and his wife. This plan includes one class at The MacSpa that both of them can attend together each month, plus 8 Support Credits that they can use towards getting their questions answered. They can choose to use their Support Credits for Phone or in-person assistance at The MacSpa or their home.

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Your guide to MacSpa hours/credits

MacSpa Credits Guide

Credits NEVER expire as long as membership is current

Members receive an extra credit for each member referral

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