Need to cover additional macs? Add maintenance for only $180/year/mac.
Talk with a Mac expert and customize a plan to suit your needs.
Personalized mac help, membership prices
Learn at your own pace
We dedicate the time to educate each client on their own level. Many clients have projects they’re working on and need a little support. Our clients return because they’re excited to work more intuitively on their Mac and iOS devices.
• On-location or remote support
• Expert guidance
• Smooth running equipment
Which plan is right for you?
I’d like some good pointers
“I’m pretty tech-savvy and try to update my Apple products less than every 3 years. I tell people I know enough about technology to get by but I know it could easily get over my head.”
Since John updates his technology regularly, and is fairly tech-savvy, we’d recommend the Mac Classic Plan. He could use his 6 annual support credits towards transferring data from his old devices to his new ones. He might need some pointers on how to use the newest hardware and software features available in his new devices, so he could attend one class per month and use his remaining credits towards personal training. He can continue to use his newer Mac worry-free because the Standard Plan includes Mac Maintenance.
I’d like to meet regularly
“When it comes to technology, I’m lost. I know that in today’s world, technology is necessary, but I need someone to meet with me weekly so that I can learn how to use it.”
Since Susan wants to learn about her technology during regular, weekly meetings, we’d recommend the Mac Mentor Plan. This plan includes enough credits for up to 18 hour-long personal training sessions during which we can build her technology knowledge. If Susan wants more assistance after using her 18 annual support credits, additional credits will be billed at a significantly reduced rate. In addition, the Mentor Plan includes remote monitoring and maintenance of her Mac; and she can attend one class with a friend every month.
I need remote support
“I live in a rural community far from the Denver area. I don’t understand how to update and maintain my Mac and would need to drive a long distance to get any type of Mac support. Most technology issues I can handle on my own, but I’d like to be able to call a company whom I trust on occasion to help me when I’m stuck.”
Since Eloise lives too far from Denver to take advantage of personal training and classes, we’d recommend the Mac Basic Plan. It includes remote Mac maintenance and updates and a discounted rate on support credits that she can use for support over the phone.
I need iPad & iPhone help
“As part of our plan for retirement, my wife and I have an iPad and iPhones, and we want to learn as much as possible about technology. We want to attend one class at The MacSpa every month, but we know we will have more questions based on the information presented in the classes.”
We’d recommend the Class Pass for Larry and his wife. This plan includes unlimited classes at The MacSpa that both of them can attend together, plus unlimited Open Sessions for general questions and community support, as well as a discounted rate for additional training and support as needed.
Gain access to our inclusive support community with your membership
Open Sessions, Members-only Facebook page and monthly email tips
Only Interested in Unlimited Open Sessions & Classes? The Class Pass might be right for you!
Unlimited classes and Open Sessions
-Included with Mac Classic and Mac Mentor plans
-Add to Mac Basic for for $15/month or $180/year
-Standalone: $25/month or $225/year
Introductory price: Lock in the best rate now. First 5 pre-orders get a free month or a free gift!
How do support credits work?
Credits work for all services. One credit is equal to one hour. Trip charges and flat rate services translate to partial credits. Credits never expire as long as you have an active membership!
How does billing work?
We request a stored credit card for automatic billing on a recurring basis. You may choose to pay monthly or annually (best value). All memberships are an annual commitment and can be upgraded or downgraded on your renewal date.
I want to come to classes, but my schedule is difficult. What is a good plan for me?
We are building our online courses so you will be able to attend our classes virtually or watch the recorded sessions on your own time. You may also sign up for any class for $25. The Class Pass is the best value at $225/year to get access to unlimited live classes as well as virtual classes, AND includes Open Sessions on Fridays 9am – 11am. Additional Open Sessions will be announced. Feedback welcome!
What is The MacSpa MD and how does it work?
This is the powerful and lightweight software package we use to monitor your Mac’s health, protect against malware, run important updates for you, and provided screen share support sessions with you by request. Sign up for a free trial and read more about how it works at: www.themacspa.com/macspa-md/
How do I request support?
You can schedule on-site visits, 30- and 60-minute sessions, classes, and drop-offs from our website. With MD, you can open a support ticket at anytime from the MD menu on your Mac. You can always call our office for quick questions, and if your mentor or tech is not immediately available, we will schedule a call or screen share with you.