Mac Services

 

beachball_elcapNew Mac? Sad Mac? Spinning beach ball? Hard drive full? We have multiple levels of service to help set up, fix, and maintain your Mac. Common services we provide are data transfers, software and installs and upgrades, malware removal, and memory and hard drive upgrades. Click “Schedule time with us below” to drop off your Mac for service locally, or call for an estimate. Add a followup Zoom session to your service for setup questions, “Spring Cleaning” and anything else you may need.

Lost files or crashed drive? We have partnered with DataTech Labs, a leader in data recovery technology. Fill out the form for an assessment, or call us if you have questions first. Learn more» 

  

 

Flat Rate Services

 

Upgrades, hard drive replacement, adware removal, data recovery, and more. Specific projects will be estimated during your visit. Minimum charge is $49 to cover diagnostics. 

 

  • Level 1 ………………………………………… $49
  • Level 2 ………………………………………… $99
  • Level 3 ………………………………………..$159
  • Level 4 ………………………………………..$249
  • Project hourly rate ………………………..$139
  • Spa Treatment (diagnostic, optimization, malware removal) ………………………..$99

 

 

Please note: When you schedule an appointment online, we’ll reserve time to review your request and diagnose problems you may be experiencing. We will help you decide which level of service you need when you check in. Please back up first, and plan on leaving your Mac for at least 24 hours, although some services are completed same day (turnaround time will vary depending on the nature of the visit). Please note in your reservation if you are interested in a loaner computer for the duration of your service or repair.  

 

 

 

Proactive Maintenance Plan – The MacSpa MD  

 

MD-512x512No matter where you are, our 24/7 maintenance plan takes care of monitoring for common problems. This affordable monthly plan is a great way to keep your Mac healthy, and to stay ahead of the game, and is included with all our Mac Memberships. Our customers like the peace of mind and the personal check-ins and reports, while small businesses enjoy this simple tool for health monitoring as well as inventory and serial number management. Read more about Memberships here, or call us for more details!

 

  

 

Data Recovery 

 

It happens to everyone: data loss. It’s more common than you may think. When your hard drive crashes or has a tragic accident, data recovery is sometimes possible and necessary. We make every attempt to save data in these cases via software tools. If we are unable to access the hard drive in severe cases, you may opt for clean-room data recovery. We provide free shipping or facilitation to our industry-leading data recovery partner who offers free estimates. While this service almost always guaranteed results, it isn’t cheap. Click here to learn more about our data recovery partner, DataTech Labs

 

 

 

 

 

 

 

The MacSpa